Terms & Conditions

IndiaAtClique.com

These Terms and Conditions (“Terms”) govern the use of the website www.indiaatclique.com (“Website”, “Platform”), operated by IndiaAtClique (“Company”, “we”, “us”, “our”).

By accessing, browsing, or making a purchase through this Website, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

1. Eligibility

* You must be 18 years or older to use this Website and enter into transactions.

* By using the Website, you confirm that you are legally competent to contract under applicable laws.

2. Nature of Business

* IndiaAtClique.com is an e-commerce platform offering Indian specialty and artisan products, including handicrafts, textiles, décor items, accessories, and other culturally inspired goods.

* Products may be handmade or artisan-produced and sourced from different regions of India.

3. User Account & Responsibilities

* You agree to provide accurate, current, and complete information during registration and checkout.

* You are responsible for maintaining the confidentiality of your login credentials.

* Any activity carried out using your account shall be deemed to have been conducted by you.

4. Product Information & Accuracy

* Product descriptions, images, and specifications are provided in good faith.

* Due to the handcrafted nature of many products, minor variations in color, texture, size, or finish may occur and shall not be considered defects.

* Product images are indicative only; actual products may vary slightly.

5. Pricing & Payments (Payment Gateway Compliant)

* All prices are displayed in Indian Rupees (INR) unless otherwise stated.

* Payments are processed through secure third-party payment gateways authorized under applicable laws.

* The Company does not store or process customer card, banking, or wallet details directly.

* By completing a transaction, you agree to abide by the terms and policies of the chosen payment service provider.

* We reserve the right to modify prices, correct errors, or cancel orders arising from incorrect pricing or technical issues.

6. Taxes, Duties & International Orders

* Domestic orders may include applicable taxes such as GST as per Indian law.

* International orders may attract customs duties, import taxes, or local charges, which shall be borne solely by the customer.

* The Company shall not be responsible for delays, seizures, or additional charges imposed by customs authorities.

7. Order Confirmation, Acceptance & Cancellation

* Order placement does not constitute acceptance. Acceptance occurs only upon successful payment authorization and order confirmation.

* We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud, or violation of these Terms.

* Orders cannot be cancelled once dispatched.

8. Shipping & Delivery

* Delivery timelines are estimates and may vary due to logistical constraints, courier delays, weather conditions, or customs procedures.

* Risk of loss and title of goods pass to the customer upon delivery.

9. Return, Refund & Exchange Policy (Domestic Orders – India Only)

9.1 Eligibility

* Return requests must be raised within 7 days from the date of delivery.

* Products must be unused, undamaged, and returned in original packaging with tags intact.

* Items that are customized, personalized, or made-to-order are not eligible for return, unless received damaged or defective.

9.2 Non-Returnable Items

* Personalized or customized products

* Clearance or discounted items (if stated at purchase)

* Products damaged due to misuse or mishandling

9.3 Refund Process

* Upon receipt and inspection of the returned item, refunds will be processed within 7–10 business days.

* Refunds will be issued to the original payment method used at checkout.

* Shipping or handling charges are non-refundable unless the return is due to Company error.

9.4 Damaged or Incorrect Products

* Any damaged, defective, or incorrect item must be reported within 48 hours of delivery, supported by photographic or video evidence.

10. International Orders – No Returns or Refunds

* All international orders are strictly non-returnable and non-refundable, without exception.

* Once an international order is placed and successfully paid for, it cannot be cancelled, returned, or refunded under any circumstances.

* Customers placing international orders acknowledge and accept the risks associated with cross-border shipping, customs clearance, and international logistics.

* IndiaAtClique.com shall not be responsible for delays, losses, confiscations, or additional charges imposed by customs or foreign authorities.

By placing an international order, the customer expressly agrees to waive any right to dispute, chargeback, return, or refund

11. Intellectual Property Rights

* All content on this Website, including text, images, logos, graphics, and designs, is the exclusive property of IndiaAtClique.com.

* Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

12. Prohibited Use

You agree not to:

* Engage in unlawful, fraudulent, or misleading activities

* Attempt to compromise the security or integrity of the Website

* Upload malicious software, spam, or harmful content

* Violate any applicable laws or third-party rights

13. Limitation of Liability

* The Company shall not be liable for any indirect, incidental, special, or consequential damages.

* The maximum liability of the Company shall not exceed the value of the product purchased.

14. Indemnification

You agree to indemnify and hold harmless IndiaAtClique.com from any claims, losses, damages, liabilities, or expenses arising from:

* Your breach of these Terms

* Your misuse of the Website

* Violation of any law or third-party rights

15. Governing Law & Jurisdiction

* These Terms shall be governed by and interpreted in accordance with the laws of India.

* All disputes shall be subject to the exclusive jurisdiction of courts in India.

16. Amendments

* The Company reserves the right to modify these Terms at any time without prior notice.

* Continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Information

For any queries, complaints, or support requests, please contact:

📧 Email: support@indiaatclique.com

🌐 Website: www.indiaatclique.com