At IndiaAtClique, each product is carefully curated and quality-checked before dispatch. We request customers to review the following policy before initiating a return or refund.
1. Domestic Returns & Refunds (Within India)
Eligibility for Returns
Customers must raise a return or refund request within 48 hours of product delivery. Requests raised after this period will not be accepted under any circumstances.
Damaged or Defective Products
If you receive a product that is damaged, defective, or incorrect, please notify us within 48 hours of delivery along with clear images or videos as proof.
- In such cases, IndiaAtClique will bear the return shipping cost.
- Upon successful inspection and approval, the customer will be offered a replacement or refund, as applicable.
Returns for Reasons Other Than Damage
If a return is requested for reasons such as change of mind, personal preference, incorrect selection, or any reason not related to damage or defect:
- Return shipping charges will be borne by the customer.
- The return shipping fee will be deducted from the refund amount.
- IndiaAtClique will not be responsible for loss or damage of the product during customer-initiated return shipping.
Refund Processing
Once the returned product passes quality inspection, approved refunds will be processed within 7–10 business days to the original mode of payment.
2. International Returns & Refunds
No Returns or Refunds on International Orders
Due to the nature of international logistics, customs regulations, and shipping complexities:
- Internationally shipped items are not eligible for return or refund once dispatched.
- This applies to all cases, including change of mind, delayed delivery, customs issues, or personal preferences.
Damaged or Missing Items
In rare cases of products arriving damaged or missing due to transit, customers must contact us within 48 hours of delivery with supporting evidence. Each case will be reviewed individually, and resolutions (if any) will be at the sole discretion of IndiaAtClique.
Customs & Duties
IndiaAtClique is not responsible for customs delays, import restrictions, or duties imposed by the destination country. Such matters do not qualify for returns or refunds.
Important Notes
Products must be unused, unwashed, and returned in original packaging (where applicable).
- Requests raised after 48 hours of delivery will not be considered.
- IndiaAtClique reserves the right to accept or reject any return request based on product condition and policy compliance.
Need Assistance?
For return or refund-related queries, please reach out to our customer support team with your order details. We are always here to assist you.
IndiaAtClique
Returns & Refunds FAQ
1. How can I request a return or refund?
You must raise a return or refund request within 48 hours of receiving your product. Requests made after this period will not be accepted.
To initiate a request, please contact our customer support team with your order details and, if applicable, photos or videos of the product.
2. What if my product is damaged, defective, or incorrect?
If your product arrives damaged, defective, or incorrect, notify us within 48 hours of delivery with supporting evidence (photos/videos).
- Return shipping cost will be borne by IndiaAtClique.
- After inspection, you can choose a replacement or refund.
3. Can I return a product if I simply change my mind?
Yes, but only for domestic orders within India.
- You will need to pay for return shipping.
- The shipping cost will be deducted from your refund.
- IndiaAtClique is not responsible for loss or damage during customer-initiated returns.
4. How long does it take to process a refund?
Once your returned product passes quality inspection, refunds will be processed within 7–10 business days to your original payment method.
5. Can I return or get a refund on international orders?
No. International orders are non-returnable and non-refundable due to logistics, customs, and shipping complexities.
- This applies to change of mind, delayed delivery, customs issues, or personal preferences.
- In rare cases of damage or missing items, please contact us within 48 hours with evidence. Each case will be reviewed individually.
6. Who is responsible for customs, duties, or import restrictions?
You are responsible. IndiaAtClique is not liable for any customs delays, import restrictions, or duties. These do not qualify for returns or refunds.
7. Are there any conditions for returning products?
Yes. Returned products must be:
- Unused and unwashed
- In their original packaging, if applicable
- Submitted within 48 hours of delivery
IndiaAtClique reserves the right to accept or reject returns based on product condition and policy compliance.
8. Who can I contact for help?
For any return or refund-related queries, reach out to our customer support team with your order details. We’re here to assist you every step of the way.
🛍 IndiaAtClique
Returns & Refunds – Quick Guide
⏰ Time Limit
- Request a return/refund within 48 hours of delivery.
📦 Damaged / Wrong Item
Contact us with photos/videos.
- We cover return shipping.
- Choose replacement or refund.
🔄 Change of Mind (India only)
- You pay return shipping (deducted from refund).
- We are not responsible for damage/loss during return.
💸 Refunds
- Processed within 7–10 business days after inspection.
🌏 International Orders
No returns or refunds for international shipments.
- Damaged/missing items? Contact us within 48 hours; case-by-case review.
✅ Product Condition for Returns Unused & unwashed
- Original packaging
- Returned within 48 hours
⚠️ Customs & Duties
- You are responsible for customs, duties, import restrictions.
📞 Need Help?
- Contact customer support with your order details.
